You don’t need a 40‑question survey to understand your customers. You need simple, honest feedback at the exact moment when it matters.
Star ratings, thumbs, emoji and number scales for quick, simple feedback.
Embed inline, show a floating widget, or open a popup based on visitor behavior.
Show an optional comment box after low scores so people can say what went wrong.
See averages and response counts per widget to spot patterns over time.
Use BrandBits spam protection so bots can’t flood your feedback widgets.
Filter suspicious or repeated votes so your scores stay trustworthy.
Widgets are optimized so they load quickly and don’t slow down your pages.
Add one embed snippet to landing pages, blogs, docs, apps – anywhere you serve visitors.
Star ratings are the classic “How good was this?” question. Add them to product pages, pricing pages, feature announcements, support emails or checkout steps to see at a glance how people feel.
Over time you can spot simple patterns — for example, if a page keeps getting 2–3 stars, you know it needs attention. You can also ask for a short follow‑up message after low scores so people can tell you in plain words what wasn’t working.
Thumbs up / down is the quickest way to ask “Was this helpful?”. Place it on help articles, documentation, onboarding steps, release notes or small design changes.
A single click tells you if something is working or not. If you like, you can also show a tiny comment box after the click so people can add one or two sentences when something feels confusing or incomplete.
Emoji reactions are for moments where mood matters more than numbers. Add them to blog posts, newsletters, learning content or in‑product messages when you want to know if something feels confusing, “okay” or great.
Visitors choose from five faces, from unhappy to very happy. You can let them add a short message after their choice so you see why they reacted that way and which ideas people genuinely enjoy.
Number ratings (1–10) are perfect for bigger questions such as “How likely are you to recommend us?” or “How did we do this month?”. Use them for product satisfaction, onboarding journeys, client check‑ins or post‑project reviews.
You can show one follow‑up for low scores (“What went wrong?”) and a different one for high scores (“Want to share a quick quote or idea?”), so every answer turns into a clear next step for your team.
Embed places your feedback widget directly inside the page content wherever you paste the snippet.
Widget adds a small floating button (for example in a corner) that opens your feedback widget when clicked.
Popup opens your feedback widget on top of the page based on a trigger such as page load, exit intent, or a delay.
Copy the embed code from your BrandBits dashboard, paste it into your site, and you’re done. No plugins required.
Other platforms stack many customers on a single server, which leads to the “noisy neighbour” effect: somebody else’s workload can impact your speed. Imagine another business promoting their content and receiving thousands of visitors at once. On shared systems, that extra traffic drains resources and make your content feel slower too.
With BrandBits, that’s impossible. Your server is yours alone, fully separated from everyone else. So performance stays consistent.
We cache your content across 100+ datacenters around the world, bringing it closer to your visitors from every region. Feedback widgets and other BrandBits tools load quickly, even during traffic spikes.
Your subscription includes a full toolkit. Here are a few:
Turn PDFs into interactive, shareable flipbooks.
Create clean, engaging slide presentations online.
Watch session recordings to improve user experience.
See traffic and conversions in one simple view.
Answer visitor questions automatically, 24/7, in your tone.
Find bot clicks in ads and claim refunds with evidence.
Send newsletters and simple automations to your leads.
Publish articles with built‑in testing and engagement tracking.